An orphaned girl, driven by poverty at such a young age, makes a promise with an enchantress. In return for beauty and the admiration of every man, she will never be with the man she loves. This spell cannot be broken unless the impossible happens: snow falling in spring and the dead coming back to life. Now a grown and beautiful princess, she regrets her promise, for all of the men she's loved has always been met with tragedy.
Unfortunately the movie The Promise is not yet available on Disney Plus.
| Sound | Klaus Badelt | Original Music Composer |
| Production | Ernst Etchie Stroh | Producer |
| Production | Yang Buting | Executive Producer |
| Directing | Chen Kaige | Director |
| Production | Han Sanping | Producer |
| Production | Hong Chen | Producer |
| Production | Max Wang | Production Manager |
| Production | Wang Hong | Production Manager |
| Directing | Dion Lam Dik-On | Second Unit Director |
| Sound | Paul Pirola | Sound Effects Editor |
| Visual Effects | Eric Suen | Animation |
| Editing | Lee Yong-gi | Colorist |
| Writing | Chen Kaige | Writer |
| Production | Shi Dongming | Co-Producer |
| Art | Timothy Yip Gam-Tim | Production Design |
| Sound | Paul Korber | Sound Editor |
| Sound | Mario Vaccaro | Foley Artist |
| Sound | Julian Kershaw | Orchestrator |
| Sound | Andrew Raiher | Music Arranger |
| Sound | Bruce Emery | Dolby Consultant |
| Visual Effects | Desmond Chan | Visual Effects |
| Sound | Danrong Wang | Sound Designer |
| Crew | Dion Lam Dik-On | Stunt Coordinator |
| Production | Toshie Tabata | Casting Coordinator |
| Sound | Xincao Li | Conductor |
| Crew | Stephen McLaughlin | Score Engineer |
| Sound | Roger Savage | Sound Supervisor |
| Sound | Steve Burgess | Sound Effects Editor |
| Sound | Antony Gray | Sound Effects Editor |
| Sound | Huijia Mo | Sound Effects Editor |
| Sound | Glenn Newnham | Sound Effects Editor |
| Sound | Blair Slater | Foley Recordist |
| Sound | Zhao Nan | Sound Editor |
| Writing | Charcoal Tan | Writer |
| Sound | Ying Zhao | ADR Mixer |
| Production | Jiakun Zhang | Unit Production Manager |
| Sound | Nigel Christensen | Sound Effects Editor |
| Sound | Nigel Christensen | Sound Editor |
| Sound | Andrew Neil | Sound Effects Editor |
| Visual Effects | Don Wong | Effects Supervisor |
| Camera | Choi Sung-Fai | Camera Operator |
| Production | Kim Dong-joo | Producer |
| Sound | Terry Tu | Foley Artist |
| Visual Effects | Choi-Ying Chung | Visual Effects Coordinator |
| Camera | Louis Jong | Key Grip |
| Editing | Matt Garner | Editor |
| Sound | Blair Slater | Foley Editor |
| Camera | Edmond Chan | First Assistant Camera |
| Visual Effects | Tommy Cheng | Animation |
| Sound | Ian Honeyman | Music Arranger |
| Sound | Jeff Toyne | Orchestrator |
| Production | Zhang Wang | Line Producer |
| Sound | Gavin Myers | Sound Effects Editor |
| Production | Joshua Jason | Publicist |
| Sound | Chris Goodes | Sound Editor |
| Visual Effects | Frankie Chung | Visual Effects Supervisor |
| Sound | Robert Elhai | Orchestrator |
| Camera | Kenny Lam Ping-Wah | Camera Operator |
| Camera | Peter Pau | Director of Photography |
| Lighting | Lee Tak-Shing | Lighting Technician |
